Mariam Ibrahim

Marketing and Sales Representative

Sharjah, UAE

Profile summary

Customer service and marketing professional with experience in customer service, marketing, and volunteering. Currently studying Artificial Intelligence, enhancing computer software and problem-solving skills. Seeks to apply communication and technical aptitudes to contribute to company success and professional growth.

Career highlights

Optimized Brand Engagement Strategies: Marketing: Executed promotional strategies that significantly increased customer engagement and brand visibility at Al Tamayoz Company.

Diverse Multi-Agency Volunteer Support: Operations: Enhanced operational efficiency across Al Qassimi Hospital and Ministry of Foreign Affairs via data entry and communication management.

Key skills

Skills
CRM SoftwareCall Center OperationsContent CreationCustomer ServiceDigital MarketingEvent StewardingLead GenerationMicrosoft OfficeMobile and Web ApplicationsProfessional CommunicationProject ManagementPublic EngagementSales StrategySocial CareTime Management

Professional experience

Marketing and Sales RepresentativeMay 2024 - Present
Al Tamayoz Company | Sharjah, UAE

Led and executed marketing campaigns, significantly increasing customer engagement and brand visibility. Collaborated with teams to create targeted promotional strategies, optimizing product awareness.

  • Managed and executed marketing campaigns, significantly increasing customer engagement and brand visibility
  • Collaborated with teams to create targeted promotional strategies, optimizing product awareness
Survey Section VolunteerJan 2023 - Jan 2025
Sharjah International Book Fair | Sharjah, UAE

Collected data and contributed to surveys, ensuring smooth event operations.

  • Collected data and contributed to surveys
  • Ensured smooth event operations
Volunteer AssistantJan 2023 - Jan 2025
Ministry of Foreign Affairs | UAE

In a support role, the individual assisted with bill reviews, managed communications, and provided timely solutions.

  • Assisted in reviewing bills
  • Managed communications
  • Provided timely solutions
Event AssistantJan 2023 - Jan 2025
Al Jada Area for Arada Project | Sharjah, UAE

Provided support for data entry, ticket distribution, and event assistance to maintain operational efficiency.

  • Supported data entry
  • Managed ticket distribution
  • Ensured efficient event operations
Customer Service & Patient GuideJan 2023 - Jan 2025
Al Qassimi Hospital | Sharjah, UAE

In a patient support role, the individual offered assistance to patients, performed data entry, and delivered high-quality customer service.

  • Provided assistance to patients
  • Performed data entry
  • Offered high-quality customer service
VolunteerJan 2023 - Jan 2025
Sharjah Aquarium | Sharjah, UAE

Served as a guide, interacting with children and leading tours to improve visitor engagement.

  • Engaged with children
  • Conducted guided tours, enhancing visitor experiences

Education

Professional Degree, Artificial Intelligence DevelopmentJan 2023 - Present
Not Specified

Currently studying Artificial Intelligence Development, focusing on advanced skills in AI and computer software.

High School or equivalent, General StudiesJan 2020 - Jul 2020
Al Wahda Private School